Over 80,000 IT assets successfully managed
Companies that rely on our expertise
Your starting point
We start where your IT is today.
Whether you've been managing assets and requests via Excel and email, using various standalone solutions, or already use GLPI: we develop the right entry point and take on exactly the tasks where your team needs support.
No central system yet
We create a shared data foundation for assets, tickets, licenses, contracts, and responsibilities.
Existing standalone solutions
We consolidate distributed information and workflows onto a central GLPI platform.
GLPI already in use
Optimize configuration, processes, and data quality – ongoing operation via liop® is possible if feasible.
The solution
With GLPI and liop®, you get a central IT management solution that fits your processes and organization – professionally rolled out, reliably managed, and continuously developed.
GLPI and liop®
GLPI:
The central platform.
- IT asset management and inventory
- Helpdesk, service requests, and workflows
- License, contract, and cost overview
- Roles, reporting, automation, and interfaces
liop®:
Implementation and ongoing operation.
- Target vision, scope, and clean initial configuration
- Roles, tenants, and workflows tailored to your organization
- Updates, patches, error analysis, and L1/L2 support
- On-demand training via the liop® Academy
- Optional: Further development of your ITSM processes with FitSM
Teclib:
Developer of GLPI.
- Direct manufacturer access as Teclib Gold Partner
- Up-to-date product knowledge and defined escalation paths
- Third-level support and professional plugins, depending on package
Central overview
Reliably keep track of assets, software, licenses, contracts, and tickets.
Structured processes
Record, prioritize, and assign requests transparently and correctly.
Control and security
Roles, permissions, updates, and data maintenance follow clearly defined standards.
Relieved IT team
Your team focuses on services and projects – liop® operates the platform.
Why liop®
Personal support.
Direct manufacturer access.
As a Teclib Gold Partner, we combine personal support with direct access to the developer of GLPI – from rollout to ongoing operation.
Teclib GOLD Partner
80,000+ managed assets
L1/L2 support in DE/EN
Manufacturer escalation to L3 support
Affordable & efficient
GLPI with liop®
The best of both worlds for optimal value for money
- No software costs
- Personal point of contact
- Installation and configuration service
- System updates installation
- 1st and 2nd level support
- 3rd level support from the manufacturer
- Free online training
Affordable
GLPI without liop®
For GLPI pros
- No software costs
- Personal point of contact
- Installation and configuration service
- System updates installation
- 1st and 2nd level support
- 3rd level support from the manufacturer
- Free online training
Costly & time-consuming
Other tool providers
Often not deployable without the manufacturer
- No software costs
- Personal point of contact
- Installation and configuration service
- System updates installation
- 1st and 2nd level support
- 3rd level support from the manufacturer
- Free online training
Service overview
The right operating model for your maturity level.
Not every IT team starts at the same point. What matters is how much you want to operate yourself – and where you want lasting relief.
Packages
For experienced self-hosters
You operate GLPI in-house and build up structured knowledge with the liop® Academy.
- GLPI training on demand
- Best practices for inventory, tickets, and roles
- No ongoing operation takeover by liop®
Your productive GLPI system in 3 steps
We work analytically and systematically.