GLPI – for small and medium-sized businesses

Asset Management, ITSM, and Helpdesk in One Tool

With the open-source software GLPI, you manage your asset management, ITSM, and helpdesk efficiently – we ensure that everything runs smoothly. From professional setup to ongoing operations, we take care of everything in the background so you can focus completely on your core business.

IT Management without guesswork –

know what’s happening!

Important information about computers, servers, software, and licenses is often scattered – in folders, in confusing Excel spreadsheets. But when it matters, you need quick answers to questions such as:

  • Which devices are being used in the company?
  • Are we prepared for an unannounced license audit?
  • Which software or device is causing problems?

With GLPI, you have all IT assets, licenses, and software centrally and clearly in one place – always up-to-date and instantly accessible.

Benefits

All IT Costs at a Glance

Transparent cost control for hardware & software

Overview of All Licenses

Avoid over- or under-licensing

Efficient Ticket Processing

Fast and intuitive problem solving

Our Satisfied Customers.

With over 25,000 managed IT assets

Flexible integration and predictable costs enable perfectly tailored solutions for companies of all kinds.

On premise or Cloud

Predictable monthly fixed costs

Individual modules

The 3 Most Costly IT Mistakes Many Companies Make.

How GLPI Can Help You

Mistake #1

Inefficient Support Hotline

From a broken keyboard to computer problems: Valuable hours and sometimes even days might pass in your IT before a support ticket can be successfully resolved. Identifying device ID, answering queries, updating tickets, assigning responsibilities...

All this costs time – work time! And thus real money for your company.

The Solution

A software that automatically routes tickets to the correct department & knows all IT assets in your company!

Mistake #2

Lack of Overview of All Licenses

Accounting, marketing, HR, production: every department uses its own software programs for daily work. But who keeps track?

  • Which programs are installed where?
  • Is the software still needed?
  • Are the licenses up to date?

Just one missing or incorrect software license is a compliance risk!

The Solution

A software that gives you a clear overview of all software licenses.

Mistake #3
High Monthly Costs

When employees leave the company or change departments, an important to-do is often forgotten: to deactivate the licenses that the employee no longer needs.

But with cloud solutions, you only pay for what is actually used, right? Unfortunately, wrong!

As long as the license remains assigned, you pay costly licensing fees!

The Solution

A software that gives you transparent control of your monthly costs.

Save six figures?

You can only do that with truly smart management software!

Why GLPI

liop iq

There are plenty of software solutions on the market to help you keep track of your company's IT.

The problem: the costs for such software solutions are extremely high. Even though the benefits are obvious, most CEOs have to reject an investment of 60,000 to 100,000 euros or more. For IT managers and their teams, this means: still many hours of detective work when it comes to devices, support tickets, or license audits.

Until now! With the combination of liop® managed services and the open-source software GLPI from Teclib, you get the perfect solution.

Cost Savings

As open-source software, GLPI is free and helps you significantly reduce your IT costs.

Flexibility & Customization

Thanks to useful plugins, GLPI can be precisely tailored to your company's individual requirements.

User-Friendliness

The intuitive interface enables easy use – both for IT experts and non-technical users.

Comprehensive Features

Asset management, ITSM, helpdesk, and much more – all in one solution.

GLPI & liop® –

Affordable and efficient

Services Overview

Get started easily
liop®

General
Information

  • You use GLPI, we handle the operations.

ONLY ACTIVE DEVICES ARE CHARGED, INCLUDING:

  • Desktop PC, notebook, thin client, tablet, physical server, virtual server, appliance

*PRICING INFORMATION:

  • Price per month with annual billing
  • Annual or monthly billing (minimum term: 12 months)
  • All prices quoted are exclusive of statutory VAT.
  • Plus Teclib 3rd Level Support
Tiered pricing depending on the number of your active IT assets
100 - 500 IT Assets

from €315.00*

  • Installation & basic configuration of your GLPI system
  • Regular installation of system updates
  • 1st and 2nd level support
  • Free GLPI online training

ADDITIONAL FEATURES:

  • liop® features* at extra cost
501 - 1,000 IT Assets

from €450.00*

  • Installation & basic configuration of your GLPI system
  • Regular installation of system updates
  • 1st and 2nd level support
  • Free GLPI online training

ADDITIONAL FEATURES:

  • liop® features* at extra cost
  • Annual health check
1,001 - 2,500 IT Assets

from €675.00*

  • Installation & basic configuration of your GLPI system
  • Regular installation of system updates
  • 1st and 2nd level support
  • Free GLPI online training

ADDITIONAL FEATURES:

  • Free liop® features*
  • Annual health check
Bookable only with liop® service contract
Teclib

3rd Level Support and Plugins

ONLY ACTIVE DEVICES ARE CHARGED, INCLUDING:

  • Desktop PC, notebook, thin client, tablet, physical server, virtual server, appliance

*PRICING INFORMATION:

  • Annual billing (minimum term 12 months)
  • Plus Teclib 3rd Level Support
  • All price information without guarantee. Subject to change.
  • All prices quoted are exclusive of VAT.
  • The current Teclib prices can be found at:
    https://glpi-project.org/prices/
Tiered pricing depending on the number of your active IT assets
Teclib On-premises Basic

€100.00* / month

  • Up to 10 IT agents
  • Up to 500 IT assets
  • Unlimited end users
  • Unlimited L.3 support
  • Community plugins
  • GLPI Network plugins
Teclib On-premises Standard

€300.00* / month

  • Up to 50 IT agents
  • Up to 5,000 IT assets
  • Unlimited end users
  • Unlimited L.3 support
  • Community plugins
  • GLPI Network plugins

ADDITIONAL FEATURES:

  • Standard plugins
Teclib On-premises Advanced

€1,000.00* / month

  • More than 51 IT agents
  • More than 5,001 IT assets
  • Unlimited end users
  • Unlimited L.3 support
  • Community plugins
  • GLPI Network plugins

ADDITIONAL FEATURES:

  • Standard plugins
  • Advanced plugins

Your GLPI system in 3 steps

We take an analytical and systematic approach.

1
2
3

Demo appointment

Installation and basic configuration

IT management without guesswork

Next step

Discover your advantages

with liop®

Affordable & efficient

GLPI with liop®

The best of both worlds for optimal value for money

  • No software costs
  • Personal point of contact
  • Installation and configuration service
  • System updates installation
  • 1st and 2nd level support
  • 3rd level support from the manufacturer
  • Free online trainings

Affordable

GLPI without liop®

For GLPI pros

  • No software costs
  • Personal point of contact
  • Installation and configuration service
  • System updates installation
  • 1st and 2nd level support
  • 3rd level support from the manufacturer
  • Free online trainings

Expensive & time-consuming

Other tool providers

Often unusable without the manufacturer

  • No software costs
  • Personal point of contact
  • Installation and configuration service
  • System updates installation
  • 1st and 2nd level support
  • 3rd level support from the manufacturer
  • Free online trainings

The minds behind liop® iQ

About us

Christian Lackner
CEO

Christian Lackner

Christian is bursting with new ideas and drives innovation – above all with his passion for helping businesses save huge software costs.

Rainer Batz
Rainer Batz
Head of Consulting

Rainer Batz

With over 15 years of experience in IT and the software & licensing industry, your concerns are in the best hands with Rainer.

Frequently asked questions